FAQ

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Frequently Asked Questions

F.A.Q.

- About Broadcast / Pro. Video Products -
	What are the warranty terms and conditions for Ikegami products?
	Does Ikegami have B-stock or used equipment(Broadcast or CCTV)?
	I need service on an Ikegami product. Where shall I call for service?
	I need parts for an Ikegami product. where shall I call for parts?
	Can I get loaner from Ikegami during repair?
	I have Ikegami's an old tube camera which picture tubes had been discontinued, is there anyway to get the tubes?
	I have Ikegami's an old monitor (TM20-10/TM20-8, etc.) which CRT had been discontinued, is there anyway to fix the CRT?
	I have acquired a HC-240A camera and it did not come with any manuals or power cables. can you help with my dilemma?
	Can you tell me the pin outs on the lens cable for a standard eng lens? I am trying to convert a lens servo from an Ikegami mount lens to a Sony mount lens.
	Can you tell me what the difference is between the TM20-17RPA and the TM20-17RA (also TM14-17RPA and TM14-17RA?)
	What is television standard (NTSC, PAL, SECAM, DTV, HDTV)?
	What is B3/B4 lens mount?
	Who is the Ikegami sales rep in my area?
	What is Ikegami's suggestion for setup of Auto Iris for HD cameras?