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BROADCAST PRODUCTS WARRANTY
(Commences from SHIPMENT to end-user, either by Ikegami or our Dealer or our System Integrator.)
  1. New Equipment
    Parts 12 Months
    Labor 12 Months
    CCD 24 Months
    CRT 12 Months
    DVCAM(Drum Assemby) 12 Months or 1000 Hours (whichever occurs first)
    DVC PRO(Cylinder Unit) 12 Months or 500 Hours (whichever occurs first)

  1. B-Stock, Demo's or Used Equipment
    Parts 12 Months
    Labor 12 Months
    CCD 12 Months
    CRT 6 Months
    Tubes 3 Months
    DVCAM(Drum Assembly) 3 Months or 500 Hours (whichever occurs first)
    DVC PRO(Cylinder Unit) 3 Months or 500 Hours (whichever occurs first)

  1. Repairs
    A. In-Warranty Repair 3 Months or end of original warranty
    (whichever occurs last)
    B. Out-of-Warranty Repair
    Parts 3 Months
    Labor 3 Months
    CCD 6 Months
    CRT 3 Months
    Betacam(Upper Drum Assembly) 3 Months or 500 Hours (whichever occurs first)
    DVC PRO(Cylinder Unit) 3 Months or 500 Hours (whichever occurs last)
    DVCAM(Drum Unit) 3 Months or 500 Hours (whichever occurs last)

  1. Upgrades
    Parts 6 Months
    Labor 6 Months
    CCD 12 Months

    NOTES:
  1. Warranty commences from date of shipment to end-user, either by Ikegami or Dealer or Systems Integrator.
  2. Freight is 50% customer, 50% Ikegami during warranty period, 100% customer thereafter (unless second time for same problem which is treated the same as in-warranty).

  • LABOR CHARGES FOR REPAIR -PROFESSIONAL PRODUCT (Effective April 1 , 2003)
    IN-HOUSE WORK: $180.00 per HOUR (minimum 2 hours)
    OUTSIDE WORK: $180.00 per HOUR + expenses (minimum 4 hours)
    ($270.00 per HOUR after 5:00pm and on weekends)

  • LABOR CHARGES FOR TYPICAL REP AIR PROCEDURES
    DESCRIPTION MINIMUM HOURS MINIMUM LABOR CHARGE
    1. PC BOARD or ASSEMBLY REPAIR
      HK-series 4 $720.00
      HL, HC & DNS-series 2 $360.00
    2. CAMERA or MONITOR REPAIR
      HK-SERIES 6 $1,080.00
      HL, HC & DNS-series 4 $720.00
      Color Monitors 4 $720.00
      Monochrome Monitors 2 $360.00
    3. CCD BLOCK REPLACEMENT 4 $720.00
    4. CRT REPLACEMENT
      Color Monitors 8 $1440.00
      Monochrome Monitors 6 $1080.00
    5. CCD EVALUATION 2 $360.00
    6. CAMERA TUNE UP 'B' (complete set-up) 7 $1260.00
    7. CAMERA TUNE UP 'C' (simple adjustment) 4 $720.00
    8. TUBE EVALUATION (3 pieces) 8 $1440.00
    9. TUBE REPLACEMENT (3 pieces) 12 $2160.00
    10. TUNE UP 'A' (for tube cameras)
    (complete set-up; including tube and prism cleaning)
    10 $1800.00

      NOTES:
    1. All minimum charges listed above exclude the cost for parts. .
    2. For outside work, travel time is charged at the same labor rate.

Design and specifications are subject to change without notice.
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